The number of cases that were
within the Defender’s competence and positively resolved increased 4 times.
In particular, the
comparative data of individual or collective cases of the past five years shows
that complaints that received positive solution were 498 in 2015, 444 in 2016,
in 2017 that figure almost doubled reaching 845, as for 2018, this number
doubled again reaching 1,593.
The number of
complaints that received positive solutions remained high in 2019 as well,